These Terms & Conditions explain the terms under which visitors and clients may use the Cretize website and engage with our digital services.
By accessing or using the Cretize website, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please do not use the website or our services.
Cretize is a digital agency providing services including website development, mobile app development, digital marketing, video production, graphic design, UI/UX design and e-commerce account management.
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security or availability of the website.
You must not attempt to gain unauthorised access to the website, its systems, accounts or data.
Services offered by Cretize are subject to the scope, specifications, timelines and commercial terms agreed with the client for each project.
A service enquiry or quotation request submitted through this website does not automatically create a client relationship or guarantee acceptance of a project.
Any quotation, proposal or estimate provided by Cretize may be based on the information available at the time of preparation.
Final pricing, scope, deliverables and timelines may vary depending on the requirements agreed between Cretize and the client.
Clients are responsible for providing accurate information, content, materials, credentials and approvals reasonably required for the completion of a project.
Delays in providing required information, feedback, approvals or access may affect project timelines.
Payment terms, advance payments, milestones and outstanding balances will be communicated and agreed upon before or during the relevant project.
Work may be paused or delayed where agreed payments are overdue, subject to the terms of the applicable project agreement.
Estimated project timelines are based on the agreed scope and timely receipt of required content, information, approvals and feedback from the client.
Changes to the scope or delays in approvals may result in changes to the estimated delivery timeline.
Revision limits, change requests and additional work will depend on the scope agreed for the relevant project.
Requests outside the original scope may require additional charges or timeline adjustments.
Ownership and usage rights for project deliverables will depend on the terms agreed between Cretize and the client.
Unless otherwise agreed, third-party assets, fonts, stock images, software, plugins and other licensed materials remain subject to their respective licences and terms.
Clients are responsible for ensuring that content, images, logos, videos, text and other materials supplied to Cretize are legally permitted to be used.
Cretize is not responsible for copyright or other legal claims arising from materials supplied by a client.
Projects may involve third-party platforms, hosting providers, plugins, APIs, payment gateways, advertising platforms or other external services.
The availability, pricing, functionality and policies of such third-party services are controlled by their respective providers.
We aim to provide reliable services and website availability, but we do not guarantee that the website or third-party integrations will always be uninterrupted, error-free or available.
Information shared by clients during a project may be treated as confidential where reasonably understood to be confidential or where confidentiality has been agreed between the parties.
To the extent permitted by applicable law, Cretize will not be responsible for indirect, incidental or consequential losses arising from the use of the website or services.
Specific project responsibilities and liabilities may also be governed by the agreement or proposal applicable to that project.
The Cretize website may contain links to third-party websites. These links are provided for convenience, and Cretize does not control or guarantee the content, availability or policies of external websites.
Either party may terminate a project or engagement according to the terms agreed for that project.
Any outstanding payments or obligations that arose before termination may remain payable or applicable.
Cretize may update these Terms & Conditions from time to time. Updated terms will be published on this page with a revised update date.
These Terms & Conditions shall be interpreted in accordance with applicable laws of India, subject to any specific agreement entered into between Cretize and a client.
If you have questions regarding these Terms & Conditions, please contact us.
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